Yes. We visit your property first and quote an exact price, not an estimate that can change later. If something genuinely changes the scope mid-job, we agree it with you in writing before any extra work happens, never added to the final invoice as a surprise.

Most residential fences under 2.5m don't need building consent. Pool fencing is the one exception, it always needs consent regardless of height. We check your specific property and confirm before we quote, so there's no surprise partway through.

Yes, on every job, before a single post hole goes in. We submit a free underground services check and wait for it to clear, no exceptions, even on jobs that look straightforward.

Shared boundary fences are usually a 50/50 cost split under the Fencing Act. We'll explain exactly how that works and give you a quote formatted so you can share it directly with your neighbour, most fencing companies won't walk you through this part.

Yes, we carry public liability insurance on every job, covering damage or injury caused by the work while it's underway. You can ask to see current proof of cover before work starts.